Frequently Asked Questions

Most pools in Chino Hills benefit from weekly or bi-weekly service due to heavy sun exposure, warm climate, and increased summer usage. Regular visits help maintain water balance, prevent algae, and catch equipment issues early. At Smitty's Pool Care, we offer consistent monthly service plans tailored to your pool's needs.

Common heater issues include ignition problems, sensor failures, clogged burners, and hard-water scaling, all accelerated by the area's mineral-heavy water and temperature swings. Cooler evenings in Chino Hills make heater reliability especially important. At Smitty's Pool Care, our trained technicians safely diagnose and repair both gas and electric heaters.

Chino Hills' hard water contains high calcium and mineral levels that cause scaling on heaters, filters, and pool surfaces, reducing efficiency and lifespan. Proper chemical balancing minimizes buildup and protects your investment. At Smitty's Pool Care, we use professional-grade testing to adjust water chemistry and prevent costly damage.

Typical tasks include skimming debris, brushing walls, vacuuming, backwashing filters, testing water chemistry, and inspecting equipment for early signs of wear. This routine keeps water clear and systems running smoothly. At Smitty's Pool Care, our experienced team handles every detail during each visit.

Upgrade when your current pump is aging, noisy, or driving high energy bills, especially during hot Chino Hills summers. Variable-speed motors meet California energy standards, reduce utility costs, and improve circulation. At Smitty's Pool Care, we recommend and install energy-efficient systems sized for your pool.

Santa Ana winds blow dust, leaves, and debris into pools throughout Chino Hills neighborhoods, increasing cleaning frequency and filter strain. Skimming and vacuuming become essential to prevent clogging and cloudy water. At Smitty's Pool Care, we adjust service routines during windy seasons to keep pools spotless.

Look for unusual noise, leaks around seals, weak water flow, or the pump not turning on at all. Older homes in Chino Hills often see pump issues due to age and sun damage. At Smitty's Pool Care, we diagnose pump problems quickly and offer honest, affordable repair solutions.

Yes, clogged or damaged filters can't remove fine particles, leading to cloudy water and increased chemical demand. The Inland Empire's dusty climate puts extra strain on filtration systems. At Smitty's Pool Care, we repair cartridge, DE, and sand filters to restore clarity and efficiency.

Draining is necessary for severe algae blooms, heavy mineral buildup, long off-seasons, or when water chemistry can't be balanced. It also prepares neglected pools after property transfers. At Smitty's Pool Care, our licensed team handles safe draining, scrubbing, and water disposal across Chino Hills.

Professional testing accurately measures pH, alkalinity, sanitizer levels, and calcium hardness using calibrated tools, preventing scaling, corrosion, and unsafe swimming conditions. Hard water in Chino Hills requires precise adjustments. At Smitty's Pool Care, we provide expert balancing to extend equipment life and improve water quality.

Heater diagnostics require specialized training, safety protocols, and hands-on evaluation to identify issues like gas leaks or electrical faults accurately. At Smitty's Pool Care, we exclude heater estimates to ensure thorough, safe assessments by properly trained and insured technicians.

Frequent issues include cracked tiles, worn plumbing fittings, faulty valves, leaks, and sun-damaged equipment caused by heat and hard water. Early detection during routine service prevents bigger problems. At Smitty's Pool Care, our 28+ years of experience help us troubleshoot and repair quickly.